Privacy Policy
Helen Rodrigues Shapewear® respects your privacy and is committed to the protection of your personal information. As such, the information we collect from you is strictly confidential and the following discloses our privacy policy.
By purchasing a product, creating an account or signing up for our newsletters online or entering any promotions or competitions, you consent to the use and disclosure of your personal information as described in the privacy policy.
What information does the Helen Rodrigues Shapewear® website collect?
Your personal information is collected when you:
a) purchase a product or create an account with Helen Rodrigues Shapewear®
b) sign up for our newsletters and special promotions
c) enter any promotion or competitions on our website
When you make a purchase from Helen Rodrigues Shapewear® or sign up for our newsletters online or enter any promotions or competitions we create an account and collect certain personal information to facilitate placing an order or keeping you updated with our newsletters, promotions or competitions.
The information collected includes your full name (first and last name), address, contact telephone numbers, email address, shipping address / recipient details.
When you visit our website we also record the following information to personalise your experience on our website, security, fraud, marketing and statistical purposes and help us make the website more useful to you by improving site content and navigation.
The web server programs used automatically collect additional information including IP address; browser type; the URL you came from and go to; the pages you view on our site and time spent; cookies; your domain type and service provider.
Helen Rodrigues Shapewear® uses cookies to keep track of browsing activity. These cookies are placed in your browser file on your hard drive and help us collect general information about visitor behaviour on our site and help us develop better functionality within our site. Cookies do not capture or track any personal information and cannot identify individual users.
We will not share or identify visitors or their browsing activities except in the unlikely occurrence that we are required to do so by law.
If we use an external company or consultancy to assist us with improving our quality of service to you and need to share your data, we would only do so if the external company or consultancy agrees to protect your private information by adopting a privacy policy at least as stringent as our own.
Is the information collected in a secure place?
All transmission of personal information is protected using SSL (Secure Socket Layer) encrypted transmission between your web browser and our web server to ensure your privacy is protected.
The presence of the ‘lock’ icon in your web browser indicates that the data transmitted is safe and you have entered a secure page. Please note that we do not store credit card details.
E-mail communication and mailing lists
When you contact us via email, you are communicating with us electronically and consent to receive a reply to your query. We will not use or divulge your information for any other purposes. All these communications become the property of Rodees Pty Ltd ATF Rodrigues Trust T/A Helen Rodrigues Bridal Wear or Helen Rodrigues Shapewear® (ABN 87 306 954 057).
You can choose to receive e-newsletters by subscribing to them. You can at any stage stop receiving any promotional emails by simply unsubscribing.
Access to your information
Where appropriate, you will always have access to your personal information where you can update, change or correct your details at any time. You can access this information and make the changes by logging into your account.
It is your responsibility to keep your personal details up-to-date.
Payment and security
Helen Rodrigues Shapewear® offers you the following payment methods:
1. Online credit card facility accepting MasterCard and Visa provided by Westpac – one of Australia’s largest banks.
2. Bank Transfer/ Direct Deposit/ Electronic Funds Transfer into Helen Rodrigues Shapewear® bank account.
Online credit card facility
All Helen Rodrigues Shapewear® credit card payments are made via the Westpac Web Advantage system.
All information collected is encrypted and transmitted to Westpac using 128 bit SSL (Secure Socket Layer) encryption to protect information and complies with Payment Card Industry Data Security Standards.
For more information regarding security please read the Westpac Web Advantage Privacy Policy, at the following link: https://verifytransact.webadvantage.com.au/host/westpac_privacy_policy.pdf
Bank Transfer/ Direct Deposit/ Electronic Funds Transfer
Helen Rodrigues Shapewear® gives you the option to make payments via bank transfer/ direct deposit/ electronic funds transfer. This is where you can make payments to Helen Rodrigues Shapewear®using online banking, telephone banking or the local bank branch.
Please ensure that you state the invoice number/ customer reference number in your transaction at all times.
The goods will only be shipped after payment by Bank Transfer/ Direct Deposit/ Electronic Funds Transfer has been credited into our bank account.
Disclosure of information
We will not reveal, disclose, sell, distribute, rent, licence, share or pass your information on to any third parties outside of this company, unless you have personally authorised us to do so, protection of our business or if required by law.
Feedback and comment
If you have any feedback, comments or questions Helen Rodrigues Shapewear® privacy statement, please e-mail us at info@helenrodrigues.com.au
Additional privacy information
If you are interested in obtaining additional information of privacy, you can visit the Australian Federal Privacy Commissioner’s Website at www.privacy.gov.au.