A credit card number is taken at the time your appointment is booked and no charge is made for the appointment. However we require a minimum of 24 hours notice to cancel or change the appointment, or a $75 charge is debited to the card. On Saturday and during sample sales we require a minimum of 48 hours notice to cancel or change the appointment, or a $150 charge applies. Our cancellation policy fees apply to all appointments including 1st, 2nd, 3rd etc.
Helen Rodrigues does not give any refunds, exchanges or credit notes for any reason including change of mind, cancellation or postponement of wedding.
Please note: From 01 July 2013 there is a 2% surcharge on all American Express transactions.